Answers every call
Natural voice greeting, business context, and no voicemail dead end.
Incoming call
Sarah Mitchell · Existing patient
Live transcript
Riley AI: Thanks for calling Bella Vista Dental. How can I help?
Sarah: I need to reschedule my cleaning, and can we book my son Lucas too?
Riley AI: I found your appointment with Dr. Patel. Tuesday at 9:00 is open, and I can add Lucas as a new patient.
Detected intent
Reschedule appointment
Add family member
Send pediatric intake
Confirm by SMS
Qualifies intent
New lead, existing customer, urgent request, or routine reschedule.
Books the next step
Appointment options, confirmations, calendar updates, and transfer rules.
Hands off safely
Escalates urgent calls and logs everything your team needs to know.